Pick, pack & ship
Deliver without leaks
Your 3PL knows what your orders cost. You should too.
Somewhere between the warehouse, the carrier, and the doorstep, every order gives a little margin away. We read your own invoices and order data, show you exactly where it goes, and build the routing that gets it back, so the shipping keeps running while the decisions come home to you.
- How it runs today
- One provider, one monthly invoice
- What breaks
- Nobody reads that invoice line by line
- What you get
- Your true cost per order, and control of it
The shift
Fulfillment stopped being the boring part.
The old way
For years the decision was simple. Pick a 3PL, sign the carrier contract, plan the rest in a spreadsheet, and get back to marketing. Fulfillment was a cost line you glanced at once a quarter, and that was fine.
The AI-era shift
Now the routing is where the money is. Which warehouse holds what, which carrier takes which box, what happens when a return comes back. Those choices can be made fresh on every single order, and made well they add up fast. Hand all of it to one provider and you hand over the decisions too. Our view is simpler: let the warehouse people do the warehouse work, and keep the decisions yourself.
Most of the leak sits in decisions nobody is making.
What we actually do
The work, made concrete.
Cost-to-serve teardown
We start with your own invoices and order data and work out what each order costs you, by product, warehouse, carrier, and channel. Everything we do after this gets measured against that read.
3PL selection, on your terms
If the numbers say your provider is part of the leak, we run the search and the negotiation for you, with names like Stord, ShipBob, and Cart.com on the table, and contracts written so you can move again when the math changes.
Inventory where it should be
Then we build the model that says where to hold stock and how much, from your own demand, so orders ship from somewhere close instead of crossing the country in a box.
Carrier routing that shops around
Every shipment gets its rate compared across your carriers automatically, and rerouted when one of them has a bad day. The logic runs on your own systems, where you can see it.
Returns, redesigned
And we rework the trip back: exchanges offered before refunds, and low-risk customers told to keep the item when shipping it back costs more than it's worth. A dashboard shows cost per order and how many orders land complete, on time, intact.
Proof
The number the work carries.
Trifecta · Health & Wellness DTC Food
Cold-chain meal delivery where every leaked dollar is refrigerated. Fixed carrier contracts, spreadsheet forecasting, and a cost per order nobody could state to the cent.
A cost-to-serve teardown by SKU, node, and carrier, then multi-carrier rate shopping and a demand forecast they own instead of a black box.
Cost per order, to the cent.
Fulfillment cost per order, known by SKU, node, and carrier against a baseline the brand owns.
The first step
We take your own invoices and order data and work out what each order actually costs you, by product, warehouse, carrier, and channel. You leave with the number to the cent, and a clear picture of where it leaks.
What we move
What we watch on fulfillment.
Benchmarks and targets, not guarantees. We baseline yours first.
How we work
How the engagement runs.
- 01
Diagnose
We baseline your numbers and map the operation end to end, so the work targets a real leak, not a hunch.
- 02
Prioritize
We rank the opportunities by dollars of impact and effort, and agree on what to do first.
- 03
Build
We build the real thing in production (for you, or alongside your team) against a measured baseline.
- 04
Prove
We hold the work against a holdout or benchmark, so the lift is proven, not asserted.
- 05
Hand over
Documentation, dashboards, and an accountable owner on your team, so the work keeps running without us.
Where this connects
Start with the teardown.
Send us the invoices and the order data, and we'll show you what an order actually costs you and where it leaks. Once you can see that, the fixes rank themselves, and you'll know exactly what to do first.