1. Information We Collect
We collect information you provide directly to us, including name, email address, phone number, company name, and engagement details when you fill out contact forms or work with us. We automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, referring URL, and interaction data through cookies and similar technologies. We aim to collect the minimum necessary to do the work and respond to your inbound.
Plainly:We collect what you give us (name, email, company, your note) plus standard site analytics, and we aim for the minimum.
2. How We Use Your Information
We use your information to deliver and improve our services, communicate with you about engagements and inbound inquiries, send occasional field-notes updates with your consent, analyze website usage in aggregate, comply with legal obligations, and protect against fraud. We do not sell your personal information to third parties, ever.
Plainly:We use your information to do the work and reply to you. We never sell it.
3. Information Sharing
We may share your information with service providers who help us run our operations, such as email delivery, hosting, analytics, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes for which we engage them. We may disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Plainly:We share only with the vendors who run our operations (email, hosting, analytics, payments), and when the law requires it.
4. Cookies and Tracking Technologies
We use a minimal set of cookies and similar technologies. Essential cookies are necessary for the site to function. Analytics cookies help us understand how visitors interact with the site in aggregate. We do not use third-party advertising cookies. You can control cookies through your browser settings.
Plainly:Essential cookies and aggregate analytics only. No advertising cookies. Your browser settings control them.
5. Data Security
We implement industry-standard security measures to protect information in our care, including encryption in transit, access controls, and least-privilege practices. No method of internet transmission is perfectly secure. We review our security practices regularly and adjust as the threat landscape changes.
Plainly:Encryption in transit, access controls, regular reviews. Nobody can promise perfect security, so we don't.
6. Data Retention
We retain information for as long as necessary to deliver services and meet legal obligations. Client information is retained for the duration of the engagement plus seven years for legal and accounting purposes. Website visitor data is retained for two years. You may request deletion subject to legitimate business and legal exceptions.
Plainly:Client data: the engagement plus seven years. Visitor data: two years. You can ask us to delete yours.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information; object to or restrict certain processing; receive a portable copy of your information; withdraw consent for marketing; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at [email protected].
Plainly:You can ask to see, fix, delete, or export your data, or withdraw marketing consent. One email does it.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review the privacy policies of any third-party sites you visit. Links do not constitute endorsement.
Plainly:Links to other sites are theirs, not ours. Their privacy rules apply once you're there.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly. Contact us immediately if you believe a child has provided information to us.
Plainly:This site isn't for anyone under 18, and we don't knowingly collect children's data. If it happens, we delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We implement appropriate safeguards for international transfers, including standard contractual clauses where required. By using our services, you consent to these transfers.
Plainly:Your data may be processed outside your country, with standard contractual safeguards where required.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. For significant changes we will provide notice through our website or via email. Continued use of our services after changes constitutes acceptance of the updated policy.
Plainly:When this policy changes, the date at the top changes, and big changes get a notice.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at [email protected]. We respond within 30 days, usually faster.
Plainly:Questions go to [email protected]. A person answers, within 30 days at the outside.